Last updated: August 22, 2026

Welcome to Yalla Raha. By accessing or using our website, yalaraha.com, or purchasing our products, you agree to the following Terms of Service.

1. About Yalla Raha

Yalla Raha operates an online store offering products directly to customers through our website.

We reserve the right to update, modify, or discontinue products, services, prices, or website features at any time.

2. Products

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate.

Product colors may appear slightly different depending on your device or screen. Minor differences in packaging, appearance, or specifications may also occur.

3. Orders

When you place an order, you agree that the information you provide is accurate and complete.

After placing an order, you will receive an order confirmation. We reserve the right to refuse or cancel an order in certain circumstances, including:

• Product availability issues
• Pricing or listing errors
• Payment problems
• Suspected fraudulent or unauthorized transactions
• Circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, you will receive an appropriate refund.

4. Pricing and Payment

All prices are displayed in the currency shown on our website or at checkout.

Prices may change without notice before an order is placed.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.

5. Shipping

Orders are shipped according to the terms described in our Shipping Policy.

Delivery dates and shipping times are estimates and are not guaranteed unless expressly stated otherwise.

Delays may occur due to customs, shipping carriers, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable law.

7. Warranty

Eligible products may be covered by our 1-Year Limited Warranty, as described in our Warranty Policy.

The warranty applies to manufacturing defects under normal and intended use and is subject to the terms and exclusions stated in our Warranty Policy.

8. Acceptable Use

You agree not to use our website:

• For any unlawful purpose
• To commit fraud or abuse
• To attempt unauthorized access to our systems
• To interfere with the security or operation of our website
• To submit false or misleading information
• To infringe the rights of others
• To interfere with another customer's use of our website

9. Intellectual Property

All content on our website, including our logo, brand name, text, graphics, images, product descriptions, designs, and other materials, is owned by or licensed to Yalla Raha unless otherwise stated.

You may not copy, reproduce, modify, distribute, or commercially use our content without our prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, fulfillment partners, analytics services, and advertising platforms.

These third parties may have their own terms and privacy policies, which may apply to your use of their services.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend access for maintenance, updates, security reasons, or other operational purposes.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Yalla Raha will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

14. Governing Law

These Terms are governed by the applicable laws of [INSERT GOVERNING JURISDICTION], subject to any mandatory consumer-protection rights that apply to you.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

Yalla Raha
Email: support@yalaraha.com
Business Address: 23 Thomson Road, UNIT B, 11/F YAM TZE COMM, Wan Chai, Hong Kong Island, Hong Kong SAR