All Yalla Raha products are backed by a 1-year limited warranty from the date of delivery. This warranty covers manufacturing defects in materials and workmanship under normal and intended use.

If your product has a defect covered by this warranty, we may, at our discretion, repair the product, replace it, or provide a refund.

To make a warranty claim, please contact our support team at support@yalaraha.com and provide your order number, a description of the issue, and supporting photos or videos where possible.

This warranty does not cover damage caused by misuse, accidents, improper handling, unauthorized modifications, normal wear and tear, or use outside the product's intended purpose. It also does not cover cosmetic damage that does not affect the product's functionality.

The warranty is valid only for the original purchaser and is not transferable. Proof of purchase is required for all warranty claims.

This warranty does not limit or replace any mandatory consumer rights or legal protections that may apply to your purchase under applicable law.

For warranty assistance, please contact:

Yalla Raha
Email: support@yalaraha.com
Business Address: 23 Thomson Road, UNIT B, 11/F YAM TZE COMM, Wan Chai, Hong Kong Island, Hong Kong SAR